Loch Associates Group
Who we are
Loch Associates Group’s data controllers are the following companies, whose registered addresses are Oxford House, 15 – 17 Mount Ephraim Road, Tunbridge Wells, Kent, United Kingdom, TN1 1EN:
- Loch Employment Law Limited (trading as Loch Law)
- HR Advise Me Limited (trading as Loch HR, Loch Training & Wellbeing and Loch Mediation)
This privacy information covers the use of data collected on this website by these companies where they act as ‘data controllers’ in the Loch Associates Group. References in this privacy information to ‘we’, ‘us’, ‘our’ and ‘the organisation’ mean the Loch Associates Group or one of the two companies listed above.
What information do we collect about you?
We collect information about you when you submit it to us. This may be when you submit an enquiry via one of our webforms, ask to subscribe to our newsletters or contact us directly.
How will we use the information we collect?
We will use the information for contractual and legitimate interest reasons:
- to respond to your enquiry and to provide our Terms of Business to engage us as a client
- to perform conflict checks
- to send you information that you request from us relating to our products and services. You are able to opt out of these communications at any time. If you wish no longer wish to be contacted can let us know here
We may also use your site usage information to improve our website, understand how you use our site, and provide more relevant content to you. We may also use your site usage information gathered by the Facebook Pixel to develop relevant and targeted adverts on Facebook.
Where you have opted to receive marketing communications from us we will retain that personal information unless you tell us you no longer wish to receive those communications from us.
If we engage with you as a client, we will store your data in accordance with the further privacy information that we provide to you at that time.
If we do not engage with you as a client, and you have not opted to receive marketing communications from us we will store your data only as long as is required to process your enquiry.
Passing your data to third parties
We do use third parties to help us manage and process the data you provide to allow us to provide the best possible response and service to you. When we share your personal information for these purposes, the data remains our property at all times – these “data processors” act only under our instructions and are not permitted to use your information for their own purposes.
Our third party data processors include:
- Email marketing service providers
- Data Analytics and reporting providers
- Database and data management providers
- Social Media advertising management systems
We check carefully that our third party suppliers are as compliant with data protection law and regulations as we are. When we outsource the processing of your information to third parties or provide your information to third party service providers, we oblige those third parties to protect your information with appropriate security measures and prohibit them from using your information for their own purposes or from disclosing your information to others.
Where our third party processors are based outside the EEA, we have ensured that there is an adequacy decision or a specific contract in place to provide an adequate level of security for your personal data.
Access to your information and correction
Under certain circumstances, by law you have the right to:
- Request access to your personal data
- Request correction of incomplete or inaccurate personal data we hold about you
- Request erasure of your personal data
- Object to processing of your personal data
- Request the restriction of processing of your personal data
- Withdraw your consent to the processing of your personal data
To exercise any of your rights please contact us in writing.
RECEIVING YOUR DATA FROM THIRD PARTIES
In order for Loch Law to perform our contracts with clients, personal information about other persons may be provided to us (e.g. personal information relating to, without limitation, any of our corporate clients’ or prospective clients’ candidates, current or ex employees, workers, consultants or similar, any litigation opponent or vendor or purchaser personal information including personal information relating to their legal advisors or current to or ex employees, workers, consultants as relevant or similar).
If you are an individual whose personal information may be processed by us as a result of performing our contracts with clients, or to explore a prospective client relationship, we will process a variety of different personal information depending on the contract terms with our clients.
We may for example process the following personal data about you. (This is a non-exhaustive list which is reflective of the varied nature of the personal information processed as part of the law firm, Loch Employment Law Limited, providing legal services):
- Names, contact details, pay details, absence records, performance details, qualifications, employment history, ethnicity, special category data, criminal offence data.
Please note that we do not have to provide information to you about how we process your personal information when we do so as a result of performing our contracts with clients. We do so, however, because we believe in being as transparent as possible about our data privacy practices and we want you to be able to understand how we may process your personal data. Your resultant rights are set out below. (Please note that these rights are subject to certain exemptions which may be applicable to any request you make.)
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Our website and emails may contain links to third party websites and services. It is important to remember that when you follow a link to any of these websites or use the services of a third party website, this privacy information will not apply.
Changes to our privacy information
We keep our privacy information under regular review and we will place any updates on this web page. This privacy information was last updated on 5 April 2023.
How to contact us