Wellbeing Solutions


meaningful wellbeing support

With offices in Kent (Tunbridge Wells), Sussex (Brighton and Eastbourne) and London, Loch Training & Wellbeing are experienced in the design, development and delivery of wellbeing solutions throughout the workplace. Working with a range of organisations, we have a proven track record of delivering successesful outcomes across a broad range of industries.

Day to day we encounter a whole host of challenges, both big and small, which can have a profound impact on our overall wellbeing. And work is one of them.

When a workplace fails to address the issue of staff wellbeing, we often see high levels of stress and burnout which, in turn, can cause both physical and mental health issues. But when a workplace makes staff wellbeing a priority, we find engaged employees where work can give them a sense of purpose, a social safety net and a mechanism for support, even during the toughest times.

And employers that engage positively with wellbeing at work will not only benefit from the peace of mind that comes with supporting their staff, they will also see real business benefits including increased retention, reduced absenteeism, improved productivity and enhanced engagement.

We’d love to talk to you about how our wellbeing solutions can assist you and your people.


Wellbeing framework

Our wellbeing framework approaches wellbeing in the workplace holistically, breaking it down into three key components – the provision of a workplace environment where everyone is Safe, Healthy and Happy:

Safe – Our workplace wellbeing solutions can assist with ensuring both the physical and psychological safety of your people. We can build you a full health and safety management system or simply coach your people on staying safe through positive behaviour.
Healthy – Health can mean physical, mental, financial and emotional health and our wellbeing solutions can help you offer support to your staff in all regards.
Happy – We take a cultural approach focusing on how we can challenge misconceptions and help your people not only survive, but thrive, at work.

We recognise that not all businesses are the same and adopt an innovative approach tailored to the needs of your business. We can provide short term solutions to assist with serious issues you might have encountered, such as employees nearing burnout or taking frequent, short-term sick leave. Alternatively, we can help you take a long-term approach and assist with embedding wellbeing into the culture of your organisation. And we know this approach pays dividends as pre-emptive strategies have been found to achieve a higher return on investment than those brought in at a later stage to deal with an existing crisis.

Our approach works

Our approach works wherever you are – whether your teams are in the workplace, at home or working via a hybrid arrangement.

And our approach is practical and provides meaningful wellbeing support, rather than treating wellbeing as another ‘tick-box’ exercise.

Through years of experience, we have developed our Wellbeing Pyramid Model which provides a structured framework to transform your wellbeing strategy or simply support your tactical activity decisions. We know that, in order to be successful, a wellbeing strategy needs to be supported from the top and not treated as simply an HR-initiative.

Our approach involves a deep-dive into your organisation to:

  • Assess and advise on the ‘wellbeing promise’ you make to your people;
  • Review/rewrite/introduce policies to ensure you are legally compliant;
  • Develop strategies and supporting materials to ensure your policies are deployed on the ground;
  • Roll out activity materials, such as training and coaching, to ensure everyone is compliant and engaged; 
  • Implementation planning and checking to verify that your wellbeing promise and supporting policies are effective.

Safety Services

Health and safety training

As a UK employer, you have a legal duty of care for all members of staff and an obligation to minimise the risk of accidents or incidents that could cause physical or mental harm. While your responsibility is clear, so too is the contribution that can be made by employees who take part in health and safety training.

We can train your staff to understand the role of health and safety in the workplace. We can also provide updates on current legislation and ensure your staff understand the role both the employer and the employee play, as well as gaining the skills to manage risks at work.

First Aid at Work

As well as meeting your legal obligations, when an employee is injured or becomes ill at work, a First Aider can make the difference between a quick recovery or longer-term health issues. We provide a range of First Aid training to equip your staff with the skills they need to handle a range of first aid emergencies including CPR, choking, shock and minor injuries, along with more serious conditions including heart attacks, spinal injuries, fractures and anaphylaxis.

Our certified courses provide you with evidence that you are meeting your health and safety obligations, whilst giving your staff the confidence to cope with a first aid emergency at work.

Health and safety review

Compliance with health and safety legislation is mandatory for all UK employers of any size. That legislation continues to change as our world does the same, requiring organisations to remain on top of the new rules and regulations. Our health and safety review communicates your obligations and current compliance to identify any gaps you need to address. By undertaking a review, you are making sure that your business remains protected.

Strategic health and safety advice

If you’re unsure about what your Health & Safety obligations are or what your organisation should be doing to better look after your staff, our Health and Safety Consultants can help. We’ll work with you to assess your business, develop plans and can even help with producing documentation. We can also work with you to ensure your handbooks and staff contracts accurately reflect your Health and Safety policies and procedures.

Food safety

If your business regularly handles food, you’ll understand the importance of food hygiene. Taking the time to inspect or audit your premises gives you peace of mind that you’re operating effectively and minimising the risk to your business. Our inspection teams can carry out checks with minimal disruption and provide comprehensive reports back to you. Where we recommend improvements, these will be practical and cost-effective suggestions that will have a positive impact across your business.

Risk management

We live in a litigious world – this means employers need to assess the risks that exist within their operations and ensure they have effective strategies in place to manage them to avoid unnecessary and expensive claims. Our experts can assess your business and help you develop realistic and practical plans to help you address your operational risks. We can also ensure you have the appropriate policies and procedures in place and your employee contracts and handbooks are up to date.

Fire safety

A fire could be devastating to your business, with the threat of property damage and risk to the lives of your employees. Regular assessment of your compliance with Fire Safety Regulations is a simple way of managing and avoiding the threat of a fire breaking out.

Our Assessors can provide you with advice and guidance to minimise the risk to your business, as well as providing appropriate fire safety equipment and training your staff on what to do in an emergency.

Manual handling

The consequences of improper manual handling can be detrimental, impacting both your workforce and the efficiency of your operations. To prevent avoidable injuries, your organisation might benefit from some additional manual handling training. As part of that training, our experts will take the time to fully explore the intricacies of your operations to ensure that the sessions meet your bespoke business needs. Far more than simply bending from the knees, manual handling training can have a tangible and positive impact on the health and safety of your organisation.


Health Services

Mental health first aid

Under the Health & Safety at Work Act (1974), employers have a duty to look after the mental health of their workers. Stress, anxiety and depression are now the biggest cause of sickness absence in the UK.

A Mental Health First Aider is trained to spot the symptoms of mental health issues and offer initial help and support to staff, signposting them towards appropriate support.

By training up members of your organisation as Mental Health First Aiders, you are taking proactive steps to support the mental wellbeing of your employees and minimise the risk that they will take time off work as a result of mental health issues.

Our two-day training course is available for up to 16 participants and can be delivered onsite at your location, or at a venue to suit you.

Mental health signposting

Our commitment to supporting mental health first aiders extends far beyond the moment that they receive their qualification. After all, ongoing assistance is vital when alleviating the unique – and often difficult – challenges that might face their colleagues.

The mental health signposting service that we offer our clients is designed to give mental health first aiders access to advice and guidance after they have qualified. The phone line is managed by mental health experts, who can provide perspective on individual situations and offer tailored counsel. By putting a process for mental health signposting in place, your organisation can encourage more of its employees to become first aiders because they are likely to feel the support, whilst also fostering a sense of openness that is vital to the discussions surrounding mental health.

Mental health incident reporting

We recognise that evaluating the impact of the investment you make in mental health is critical but can be difficult to do. It can be tricky to develop reporting mechanisms for reporting on conversations that are held under the assumption of confidentiality, which in turn makes it hard to know whether your support services are being used.

Our reporting service means you have an independent third party collecting and monitoring data that otherwise you may not be able to collect. This will give you a unique insight into the mental wellbeing of your workforce, allowing you to spot trends and patterns and develop tailored wellbeing solutions to support your staff.

Mental health strategy support

We can provide strategic support to help you to develop a cohesive and bespoke mental health strategy for your organisation. After all, data suggests that when employees feel psychologically supported and able to communicate their feelings, they are significantly more productive, and organisations see a measurable increase in retention rates.

Drawing on the expertise of the whole Loch Associates Group, we can devise a programme that will suit your organisation. We can also draft policies and any supplementary documentation that will communicate the programme as effectively as possible, as well as provide training to your staff to express the importance mental health support.

Stress management

Stress is one of the leading causes of absence from work in the UK, but by recognising the signs and symptoms in your workforce, your managers can play a big part in minimising this risk. Our stress management training will enable your managers to spot the early warning indicators of stress and take preventative action to support the wellbeing of your staff.

Our training course will help reduce absences from work due to stress and help you create an environment where your employees can thrive. We offer both one-day and half-day courses for up to 16 participants. Both courses can be delivered onsite at your location, or at a venue to suit you.

Suicide awareness training

The subject of suicide is very difficult one, and the emotional impact on your workforce of an employee taking their own life can be immeasurable. It is, therefore, important that you and your managers are equipped to spot the signs of someone who is struggling mentally and might be considering suicide.

Our suicide awareness training session has been carefully and thoughtfully designed to achieve exactly that. We will communicate the signs of someone who might be experiencing psychological distress and equip your team with the confidence to have a conversation that could save a life.

Our training is run as a 90-minute seminar for 20-30 people.

Wellness checks

As an employer, you owe your staff a legal duty of care. Increasingly, staff expect you to take proactive steps to satisfy this duty. But you’ll also benefit from looking after the health of your staff by reducing absenteeism, increasing retention and improving productivity.

Our Wellness Checks can help you. They give you an insight into the health of your workforce across several key health risks, including cholesterol, heart disease, diabetes, high blood pressure and kidney disease. Your anonymised workforce report allows you to spot trends and develop wellbeing strategies that are targeted to improve the health of your employees.

Our Wellness Checks not only provide employees with an insight into their own health which can have significant benefits for them personally, but they also allow employers to take proactive steps to minimise the risk of absences from work through ill-health.

Food and allergy intolerance

Food intolerances and allergies can affect an employee’s ability to work effectively. While symptoms might be distracting or debilitating, often the worst part is not fully being aware of what is causing them.

Our food intolerance testing can help your employees to understand what might be affecting them. It does so by looking at 57 of the most common foods and allergies – such as lactose, gluten, nuts and caffeine. These results can help employers to understand an employee’s health risks and equips the employees with an ability to navigate their allergy or intolerance with confidence.

Ultimately, investing in food intolerance testing not only enhances the overall well-being of your workforce but also contributes to a more inclusive and supportive workplace environment because it demonstrates that you care about your members of staff.

A1C Glucose Testing

This quick and easy test provides a result in minutes, showing your employees their risk of developing diabetes. An early diagnosis means your employees can take control of their health before it impacts on their ability to work. Not only that, but an early diagnosis can prevent them developing a life-changing disease.

Prostate screening test

An early diagnosis of Prostate Cancer can mean the difference between life and death. Our Prostate Screening is a quick and easy test which provides your employees with peace of mind. If the results indicate a risk of Prostate Cancer, an early diagnosis allows the best possible chance for successful treatment.

Drug and alcohol testing

Drug and Alcohol testing at work can not only help you look after the welfare of your staff and comply with your health and safety obligations, but it can also help improve your staff’s productivity too. Our drug and alcohol testing can ensure your staff are fit and safe to work, reducing the risks to your business or staff from accidents or costly mistakes due to being under the influence of drugs or alcohol.

Occupational health

Loch Associates Group can help you to focus on improving productivity in the workplace through our team of Occupational Health advisors. Our team of qualified HR Medical Specialists support clients in reducing sickness absences and improving the health of their teams and work with Occupational Health advisors to provide a fully rounded service. We offer this service either on an ad-hoc basis or as part of your Flexi Retainer with us. This is all part of PAM™ – our Proactive Absence Management service.

CPR training

If your staff care for a child or infant as part of their role, our specialist first aid training ensures they meet the standards required by OFQUAL, Ofsted and the CQC. We can provide a range of courses so your staff can cope in a first aid emergency. Our courses provide full certification which can be used to demonstrate your employees’ qualifications.

AED training

Automated external defibrillators allow your staff to administer a shock to someone suffering from cardiac arrest which can save their life. AEDs are simple to use pieces of equipment that can improve the survival rates of someone experiencing a heart attack at work. We can train your staff on when to use an AED and how they work, giving them the confidence to intervene and potentially save a life.



Medical Emergency Response Training (MERT)

Ensure your annual mandatory training requirements from the General Dental Council are met with Loch Training & Wellbeing’s Medical Emergency Response Training.

Our MERT training fulfils all of your BDA, GDC and CQC requirements by covering the following: CPR, AED, chest pain, heart attacks, asthma, anaphylaxis, diabetic emergencies, epileptic seizures and choking management.

Enquire now on 0203 667 5400

Our experts are waiting to talk with you and our aim is to respond to all enquiries within 2 hours.

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