Handling a flexible working request
While it is important to have proper procedures in place for dealing with flexible working requests, there are multiple benefits to employers in considering them. This is especially the case in scenarios where an employee genuinely believes that it will make them work more effectively, and/or where it will help alleviate problems with carrying out work related to disability, family and pregnancy, or other personal circumstances.
Reports have demonstrated that when employers readily agree to flexible working requests, staff retention can be improved and absenteeism reduced. Flexible working time can also make a workplace more attractive to prospective employees, promoting an employer brand that fosters a culture of support.
However, employers should be aware of the legal ramifications that may result from any refusal. Every flexible working request must therefore be considered carefully, as any failure to follow the proper procedure can result in time consuming and costly disputes.